Since 2017, Binary System has embarked on a path of organisational and structural growth initiated since its foundation, to continuously improve the satisfaction of its stakeholders.
In a context where administrative and management transparency tends to be increasingly formal and bureaucratic, we have chosen to put the individual at the centre. This approach has led us to achieve important results in terms of efficiency and international standards.
The decision to certify Binary System was shared by the entire company, which wanted to verify the effectiveness of its work and the appreciation of its customers. This process was long and demanding, requiring a year of teamwork and the need for each employee to assess their professionalism and, in some cases, to update approaches and methodologies. Indeed, it is important to manage internal processes with precision, but it is useless if customer satisfaction is lost sight of.
At the same time, complying with the international requirements set by the ISO and SAS standards helps Binary System to navigate in an ever-changing environment and to constantly improve in the interest of the customer. The certifications obtained are only the first step towards quality, which requires continuous care and dedication.
Documents related to our Management System can be found here.