Operator | OUIGO Spain |
Network | Spanish high-speed network, three lines from Madrid to Alicante and Barcelona |
Objective | Plan and prevent operational issues safely, with real-time network data |
Solution | LogiShift, MainTrack |
Impact | Safer planning, easier resource management, support for the low-fare model |
OUIGO Spain began operating in 2021 and today runs three lines serving Madrid, Zaragoza, Tarragona, Barcelona, Valencia, Albacete and Alicante, with Andalucia to follow. A subsidiary of SNCF, it is very much its own organisation, born from a desire to do something different in an established industry, with a fresh, close and fun brand and a team that works closely together. Its purpose is clear: “We aim to make high speed rail services affordable and available for everyone.” Technology follows the same logic. Almost all systems are Software as a Service, a deliberate choice for a small team that reduces infrastructure and maintenance costs and supports a low fare model with high quality services.
For OUIGO Spain, safe operation always comes first, followed by respect for timetables and customer satisfaction, with trains carrying 509 passengers in a single unit and 1,018 in multiple composition. LogiShift and MainTrack underpin that focus on safety. As Alejandro Sanchez, Responsable de Sistemas Operativos, explains, “We can plan and prevent all operative processes with Binary System,” and the system receives information from the railway network administrator in real time, so resources can be managed easily.
With live network data, OUIGO Spain plans and prevents operational issues more safely and manages its resources with less effort, which supports its low fare model. The collaboration works because both companies share a profile, as the former IT manager at Ouigo said: “We are both young, motivated and growing, which provides a strong foundation for communication and collaboration.”
The full case study walks through how OUIGO Spain built its low fare model on Software as a Service, how LogiShift and MainTrack support safe planning with real time network data, and why a young operator and a young software partner chose to grow together. Download it to see the details behind the results.
“When we decided to invest our future with Binary System, we felt the potential to grow together. We want to work with a trusted partner, and Binary System is a good fit for OUIGO Spain.”
